It answers, on the first ring
Ten callers at once and every one of them gets answered. Three in the morning, mid service, Christmas Eve. Nothing rings out and nothing goes to voicemail.
How it works
One brain. Every call. Zero effort.
Here's exactly what happens when your phone rings, and what you see on your side.
How it works
One call. Handled end to end.
How Telvu's AI phone answering works
Telvu takes the whole call for your restaurant, start to finish: it picks up, works out what the caller wants, takes the order or the booking, calms a complaint, texts the customer back and tells you what happened on WhatsApp. You do not touch a thing.
It understands what they want
Accents, background noise, people changing their mind halfway through a sentence. It follows the conversation and replies in a natural voice.
It tells you on WhatsApp
No dashboard and no logins. Orders, bookings, complaints and the things it needs a decision on, all in the app you already have open.
It knows your restaurant
The menu and the prices, your hours, allergens, parking, the delivery area, what is on tonight. Ask it something it does not know and it asks you once, then knows it for good.
It remembers your customers
Every caller becomes a record you own. It reads that record before it picks up, so a regular gets treated like one, and you can open the whole book whenever you want.
You run it from WhatsApp
Ask it anything and tell it anything, in your own words. The jobs that mean digging through a diary, a till and an answerphone are one message instead.
Book your setup call
Live in 24 hours. No setup fees.
On your side
Everything Telvu does, right in your WhatsApp.
Scroll the phone to see everything Telvu does
T
Today
📊 WEEKLY REPORT — Misya Meze & Grill🗓️ Mon 9 – Sun 15 Jun📞 142 calls answered · 0 missed🌙 38 answered out-of-hours💰 £2,500 captured from orders⏰ Busiest hours: Fri 6–9pm🍽️ 71 orders · 📅 23 bookings⚠️ 4 complaints logged💡 Insight: 3 of this week's complaints were about cold food — worth checking your delivery times.09:00
🎉 BIG ENQUIRY — Misya Meze & GrillLead captured out-of-hours👤 Daniel Carter · 🕐 Tonight, 23:47 (closed)📞 Caller: +44 0000 000000📝 Wants to book the back room for ~25 people — work Christmas party in December, sit-down meal.💰 High-value lead. Want me to text them to lock it in?23:47
Send them a text saying I'll call first thing in the morning, between 9 and 10am08:12
I've staged this message to Daniel:"Hi Daniel, thanks for your enquiry about the Christmas party. This is Misya Meze & Grill. I'll give you a call first thing tomorrow between 9 and 10am to go through everything."Reply YES to send, or tell me what to change.08:12
Yes08:13
The message has been sent to Daniel:"Hi Daniel, thanks for your enquiry about the Christmas party. This is Misya Meze & Grill. I'll give you a call first thing tomorrow between 9 and 10am to go through everything."08:13
📋 New Complaint - Misya Meze & Grill📞 Caller: +44 0000 000000👤 Name: Frankie🕐 Time: 16/06/2026, 18:46🧾 Complaint Type: Cold food🛒 Items: 2× chicken shish, hummus📝 Complaint:Food arrived cold; customer unhappy.18:46
what did he actually say?18:46
Here's what the caller said:"The food turned up stone cold, second time this month, not good enough."18:46
tell him sorry, offer him a free replacement next time he orders18:47
I've staged this message to Frankie:"Hi Frankie, this is Misya Meze & Grill. We're really sorry your order arrived cold — that's not our standard. Next time you order, your replacement is on us."Reply YES to send, or tell me what to change.18:47
Yes18:48
The message has been sent to Frankie:"Hi Frankie, this is Misya Meze & Grill. We're really sorry your order arrived cold — that's not our standard. Next time you order, your replacement is on us."If there's anything else you need, just let me know!18:48
Take lamb shish off the menu, we've run out20:31
Done — I'll stop offering Lamb Shish on calls until you tell me otherwise.20:31
- Weekly reportYour numbers, every week
- Big leadsCaught even when you’re closed
- Call transcriptsExactly what the caller said
- ComplaintsHandled, logged, resolved
- Menu controlChange it by text, instantly
Questions, answered
Everything you're wondering, answered.
How does Telvu answer my restaurant’s phone?
Telvu answers every call to your existing number, 24/7. You forward your line to Telvu and it picks up on the first ring, taking orders, booking tables and handling complaints in a natural voice, even when you’re closed or slammed.
Does Telvu work with my POS and till?
You do not need a till at all. Telvu has its own order pad, so nothing gets re-typed even if you have no POS. Every order lands on your phone, and prints in the kitchen where you have a supported printer. Already got a till? Tell us on the setup call and we will connect it where we can.
What happens if Telvu can’t answer a caller’s question?
Telvu logs anything it couldn’t answer and flags it to you on WhatsApp. You text back the answer once, and Telvu knows it for every call after that, so it keeps getting smarter about your restaurant.
How long does setup take?
Most restaurants are live within 24 hours. Telvu’s team sets everything up for you, loads your menu, hours and rules, and there’s nothing technical for you to install.
How do I control it once it’s running?
Everything runs from WhatsApp, with no app or dashboard to learn. Change your menu, take a dish off, or close a date just by sending a text, and Telvu obeys on the very next call.
Is there a contract?
No long contract, cancel anytime. There are no setup fees and no lock-in, because Telvu is built to earn its place every month.
How much does Telvu cost?
Plans start from £79/month, far less than a part-time receptionist. Most restaurants make it back from the out-of-hours orders Telvu captures alone.
Still got a question? We'll answer it on your setup call.
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